Thursday Thoughts: Online Shopping Experience at Bloopendorse.com.

By far this is the worst online shopping experience I’ve had.

It started out on last Friday (30 May), I asked for my AWB number via text message (they don’t put any e-mail addresses on their website, Facebook, or Twitter). The sms admin (let’s call him/her so) asked for my order. I replied again with the order number. And then here is what I got next:

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The reply made me angry. I made the order on Saturday (24 May), they replied on 26 May with the total and bank account (through text messages! How convenient), and I paid and confirm back to them I believe not more than 10 minutes after I receive the first message. How could they say I haven’t give payment confirmation? Did they never check their account balance for once, between the 26th to the 30th? WHAT DID THIS SMS ADMIN DO BETWEEN THESE DATES?

And let’s say they receive my confirmation message, if they find my text confusing, why there were never a reply after that? Why they didn’t ask back, or simply ask me, if I already make the payment or not? Why is it so hard?
Fyi, there’s nowhere on their social media pages or official website that states how to confirm payment, is there any special formats, etc. We (online customers) should be the ones that are left with confusions.

I reacted to the message with rage. I even said if I can call the number because nobody answered their usual customer service number. No text message after that. Still with anger, I tried to call the CS number again. And this time, when somebody answered, I pulled every bit of my emotion out of my chest because I couldn’t contain it anymore. “Bilang sama yang ngurus sms, saya tidak mau konfirmasi lagi! Saya udah konfirmasi! Cek aja sms saya!” I don’t think I’ve been this emotional on the year 2014. I was so angry.

And then, a new text message finally came again, please see for yourself:

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The second last message to this message is only between 30 minutes. What the hell is going on here? How can this person replied so fast this time, but he/she couldn’t do the same on the 26th?
I would call this message as an act of arrogance. It’s like saying, “Oh well, we’ve received your money (right now) so we’ll send your stuff express-ly.” And so that means my money that has come out of my account on the 26th and come in their account on the same day, never exist. The money has just came (and has been checked, and existed) on the 30th. What could I say, right?

By the way, 30 May was Friday. I ordered the stuff to be sent to my office address. Even the most stupid people in the world knows that office buildings are closed on Saturday. That means my order will still be delivered on the next week, which is Monday. So the ‘apologize gesture’ to send my order using express shipping isn’t really helpful here.
Besides, I will be outside my office on that week, doing business trip. If only the order was sent earlier, I can still bring the stuff to my trip.

I even sent a disappoinment message to one of their “directors” through Facebook, and nothing happened. No replies.

Of course, this morning when I came to the office, the package in question was sitting nicely on my desk.

 

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Oh, so they do have an e-mail address! It’s a fun fact!

To this day, I still feel sad. I feel I’m being fooled. What have I done wrong so my early confirmation wasn’t accounted? What have they done right so they think they can ‘bribe’ me with a short sentence “we’ll send it with express shipment”?

I don’t want them to think that once I received my stuff, problem solved. Case closed. Everything’s back to normal. For them, it might be. For me, absolutely not. For once I want to listen to my heart and respect it, and so I will send it back. I’ll send the stuff back to the store, and maybe my heart would feel better after that. And of course, never again for the rest of my life, will I ever do anything with this unprofessional ” online store”. That’s when I will feel that the case is really closed.

Friday Face

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What’s on my face: Bourjois Flower Perfection Foundation, Ben Nye Banana Powder, Bobbi Brown Corrector, Maybelline Fit Me Concealer, The Skin Food Choco eyebrow kit, Dejavu Fiberwig mascara, Fairy Drops mascara, Bourjois Rouge Edition Peche Cosy.

Ecxuse the crappy pic. I’m trying ;)

Random Questions (from Makeup and Beauty Blog Poll Vol. 316)

Do you stretch?
No.

Are you currently enrolled in any classes or training for anything?
No.

Puppies or kittens?
Puppies!

Do you have any cat-themed makeup?
No, I think.

Do you think you’d make a good ninja?
Maybe. I like the idea of being fast and hard-to-catch. :D

What’s your least used makeup brush?
Sonia Kashuk sculpting brush, the one with the weird shape for contouring your face.

Are you more cute or sultry?
Not cute but not yet sultry. Kinda more in-between (or confused).

Have you ever worked a job where you received tips?
No.

Who wants to run a cat cafe!?
Never crossed my mind.

Have you ever won a medal or trophy for something?
Yes, just that once. It did nothing for my current situation, really.

Do you have any stuffed animals or dolls from your childhood?
I kinda had until I was in elementary school, I don’t have it anymore. It was a panda doll. :D

How boring I am this year. *sigh*

I Feel Betrayed.

How does it feel, when you start your morning, and know that you have been set up for something? Something that of course, you didn’t know before. You think everything is going to be okay and you just do what you do. But then something came up and nobody has ever told you before about it. Nobody has ever discussed before. Just one simple “yeah, it’s not so important, we’ll tell her later”, or “she’s going to have to agree”. And how does it feel when you know that the decision is almost impossible not to be followed. Even more, it has been made just so some faces and reputation can be saved. Talk about saving something by sacrificing others’. Even worse, deep inside, they know the ‘plan’ is not going to be a hundred percent successful.

Talk about bad decision.

Knowing that you’re still an outsider.

Knowing that there’s still somebody out there, who would rather be a kind of backstabber, than have a gut to tell a thing right in front of your face.

Knowing that, in the end, you’re powerless.

How does it feel.

How should I feel?

Last Post on 2013

There’s always a very heavy weight on my shoulder and in my heart when it comes to visiting family relatives. Tomorrow’s the new year. Already set a plan with my brother to meet “some of them”. But just minutes ago I was having a flashback on I-don’t-know-what-year when I came to visit the same bunch and they made comments about my make up. How I managed to beautify. But also, found a way to harass me about my pimple bits that had only peeked up because of — well, I wouldn’t know — but there must had been a cause for that. Suddenly the memory hit me. I will never be good enough for them (or anyone, perhaps). Probably it would be easier if it’s just some strangers on the street that calls you skinny or your colleague you barely know thinks you look pale, but this is your family. They WILL see and find (and unfortunately, that is) more of the worse parts than anything else.

So my brother had to go to the meeting alone. But then I realized that he doesn’t really know the address (and I do) so minutes later I changed my mind and said I’ll go, but just because I don’t want him to get lost. Again, something hit me. Why would I change from not-going to yes-I’ll-go when I had the chance to curl up in my bed a whole day and not listen to crap mumblings from people you wish you’d make a good relationship with? I guess the answer was that I care about my brother. He’s not even a little kid, but sometimes I feel like I have to do something. And that’s why I decided to keep going with the meeting plan although I knew that there would be a huge possibility for me to listen to much more crap mumblings when we get there. I still don’t know what would be my reaction. At most, I might be angry and leave the place in a sudden, but I hope I wouldn’t have to do that.

 

HAPPY NEW YEAR.

Please Don’t (Ask/Tell Me):

  1. how am I
  2. what am I doing right now
  3. if I’m asleep or not (you’re the one who’s calling, so I MUST be awake, right?)
  4. how is my work going
  5. if my job is going well
  6. if my job is well paid
  7. anything about working for other people and getting paid, because clearly you have no experiences in that
  8. anything about salary amount and pay grades/levels
  9. where am I gonna go for my next work assignment
  10. if I eat well
  11. tell me to eat well
  12. if I sleep well
  13. tell me to sleep well
  14. if I wash my face regularly
  15. tell me to take care of my skin well
  16. ask about my hair
  17. if my hair is doing well (clearly it can’t hear you)
  18. where do I do my hair
  19. how much I spend to do my hair
  20. if I take supplements or not
  21. tell me to take any supplements
  22. if I drink milk diligently
  23. if I take breakfast every morning
  24. if I take plenty of water everyday
  25. what’s happening with my rented room (clearly, again, nothing happened. Or, do you really WANT SOMETHING BAD TO HAPPEN??)
  26. how are my friends doing (I wouldn’t know, ask them yourself, maybe?)
  27. if I’m still in contact with friends
  28. if I still know a particular name of a friend
  29. if I still know a particular person that is a parent of one of my friends
  30. if I still remember what’s happening in high school
  31. if I know a member of the family who is the cousin of a cousin’s cousin
  32. if I heard the news about one of the people from our town have had an accident
  33. if I know that the person who had an accident lives in the same neighborhood as me
  34. where do I go in the weekend
  35. what do I do for the weekend
  36. if I keep in contact with my brother (please, you already know the answer!)
  37. if I know how to get to a certain area
  38. if i know how to get to a certain shopping mall
  39. if I’m happy with my current job
  40. if I wanna look for other jobs
  41. tell me to try to look for jobs in the same place like the cousin of a cousin’s cousin in number 31 is working in
  42. tell me to looke for jobs in Singapore, or whatever the hell places outside the country
  43. if I still go to church
  44. tell me to go to church (it’s weird actually, you tell me that on monday night.)
  45. tell me to ‘find a friend’ in church
  46. tell me to ‘find a friend’ anywhere
  47. if I already know/have ‘a friend’
  48. if I want to be in a romantic relationship
  49. tell me that now is the time to be in a romantic relationship
  50. tell me that if I don’t start now, I’m going to rot
  51. tell me to lower the frequency of me sitting in front of my laptop
  52. if I wash my contacts everyday
  53. if I go to an ophthalmologist (what for?)
  54. if I go to a dentist
  55. tell me to look for information about braces
  56. tell me to put on braces to make me prettier (yeah, like you’d provide the cash. fuck.)
  57. if I have a facebook account
  58. …(there’s gonna be more, I know.)

IF you pass all of the above, you’re probably ready & qualified for the next level of deeper & more intimate communication.

 

You never ask me what I want.
You never ask me what I love, either it’s a thing that I pay more attention to, or something I like to do.
You never want to know what is my future, from my point of view.

 

Sad.

 

TSS,